Return Policy
Please note that as of December 30th 2023, all sales are final. No returns or exchanges will be accepted.
The following clothing and outerwear brands offer a 1 year warranty from date of purchase on manufacturing and material defects:
- Bogs
- Baffin
- Stonz
- Deux Par Deux
- Jan & Jul
Items purchased from any other clothing or outerwear brands that have material/manufacturing defects can be returned or exchanged up to 30 days from date of purchase.
Any items being returned or exchanged due to manufacturing/material defects must be accompanied by proof of purchase such as a paper receipt or online order confirmation email.
Refund or replacements for clothing or outerwear is only applicable on unworn or defective merchandise (example: tear at seam, manufacturing defect, broken zipper, etc.) and NOT applicable for normal wear and tear or tears due to normal play activity (example: tear in fabric due to getting stuck on a branch, kneeling on rocks, discolouring due to sun, etc.). All returns must be accompanied by a receipt/proof of purchase.
Please note that due to hygienic reasons, all underwear, c-section undies, and bras are final sale. No returns/exchanges will be accepted on these items.